Hi my name is Emma. I am in 4th grade. I love school and technology. I wanted to be on the Tech Team because I am good with technology. I have checked the computer carts. I have helped restart the computers. I know about Symbaloo.
Most important part of job is Customer Service.
Let the Customer do the work with you giving guidance.
Make the Customer feel good when you are done. (Don’t make them feel stupid or silly.)
Keep track of computers and in good condition.
Easiest fix for most everything is to restart - black apple drop down
Or Force Quit : Command-option-esc
If staff need a printer or software, go to the app Self Service (can be found under the spotlight)
If there is an issue, report it to Tech Team - Evan, Matthew, Treston, Bode and Emma
If Tech Team can’t fix it, report it to Mrs. Ferguson